Last Updated: 02/05/2026
Thyrocare ("we," "our," or "us") is deeply committed to safeguarding the digital privacy of our users ("you"). This privacy policy outlines how we capture, utilize, protect, and share the sensitive Personal Health Information (PHI) and standard demographic data you submit to our platform.
1. Information We Collect
- Identity & Contact: Name, age, gender, mobile number, email, and physical addresses collected during user registration and order generation.
- Health & Diagnostics: Historical medical concerns and generated diagnostic lab reports shared between Thyrocare, you, and our laboratory processing partners.
- Log & Device Data: Cookies, IP addresses, and standard browser identification generated while interacting with Thyrocare.com.
2. Use of Information
The data provided is strictly utilized to:
- Arrange and fulfill home sample collections.
- Accurately map your medical status for pathological calculations.
- Process standard payment transactions.
- Deliver digital test reports via our HIPAA-compliant system.
3. Data Sharing & Disclosure
We do not categorically sell or lease any personalized medical or identity records to third parties. We exclusively share data with:
- Our NABL-certified laboratory partner (Thyrocare infrastructure) strictly for the execution of clinical blood processing.
- Our authorized digital payment gateways (Paytm) which securely handle encrypted transaction requests.
4. Security Protocols
We leverage industry-standard cryptographic techniques including 256-bit SSL encryption to shield data passing through our servers, alongside secure tokenized sessions to prevent unauthorized application access.
