Frequently Asked Questions

Find quick answers to common queries about our services, bookings, and reports.

Booking

Sample Collection

Reports

Payment & Pricing

Quality & Accreditations

Still have questions?

Our support team is here to help you 24/7 with any queries or concerns.

Tyrocare

Frequently Asked Questions

Booking

How do I book a test?

Can I book for multiple family members?

How do I cancel or reschedule my booking?

Is there a minimum order value?

Can I book a test for someone else?

Sample Collection

What time does the phlebotomist arrive?

Do I need to be fasting for the test?

What should I do before sample collection?

How is the sample collected?

Is the collection process safe and hygienic?

Reports

When will I receive my reports?

How will I receive my reports?

Can I download my reports as PDF?

How long are my reports stored?

What if my report shows abnormal values?

Payment & Pricing

What payment methods do you accept?

Are there any hidden charges?

What is your refund policy?

Do you offer discounts or coupons?

Quality & Accreditations

Are your labs NABL accredited?

How accurate are your test results?

Who interprets the test results?

Still have questions?

Frequently Asked Questions

Booking

How do I book a test?

Can I book for multiple family members?

How do I cancel or reschedule my booking?

Is there a minimum order value?

Can I book a test for someone else?

Sample Collection

What time does the phlebotomist arrive?

Do I need to be fasting for the test?

What should I do before sample collection?

How is the sample collected?

Is the collection process safe and hygienic?

Reports

When will I receive my reports?

How will I receive my reports?

Can I download my reports as PDF?

How long are my reports stored?

What if my report shows abnormal values?

Payment & Pricing

What payment methods do you accept?

Are there any hidden charges?

What is your refund policy?

Do you offer discounts or coupons?

Quality & Accreditations

Are your labs NABL accredited?

How accurate are your test results?

Who interprets the test results?

Still have questions?